Liwei Chen

Liwei Chen

Assoc Professor

Cincinnati, Ohio

Professional Summary

Liwei Chen is an Assistant Professor in the Department of Operations, Business Analytics, and Information Systems at the Carl H. Lindner College of Business at the University of Cincinnati. She earned her Ph.D. in Information Systems from the J. Mack Robinson College of Business at Georgia State University in 2016. Liwei’s research focuses on the empowering roles of IT in healthcare and business contexts. She has published in journals such as MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, European Journal of Information Systems, and Journal of Medical Internet Research, and has presented her work at conferences including the International Conference on Information Systems, Americas Conference on Information Systems, INFORMS, Academy of Management Annual Meeting Proceedings, and Annual Workshop on Health IT and Economics. For more information, please see her profile at:


Ph D: Georgia State University Atlanta, GA, 2016 (Computer Information Systems)

M Phil: The Hong Kong Polytechnic University Hong Kong, 2011 (Management Information Systems)

BA: Harbin Institute of Technology Harbin, China, 2008 (Management Information Systems)

Research and Practice Interests

Liwei’s research focuses on understanding how IT can empower individuals and organizations to share and access information, make informed decisions, and undertake actionable changes to solve societal and business problems.


Peer Reviewed Publications

Chen, L., J. J. Hsieh, P. A., and Rai, A. (2022. ) How Does Intelligent System Knowledge Empowerment Yield Payoffs? Uncovering the Adaptation Mechanisms and Contingency Role of Work Experience .Information Systems Research, ,

Chen, L., J. J. Hsieh, P. A., Rai, A., and Xu, S. X. (2021. ) How Does Employee Infusion Use of CRM Systems Drive Customer Satisfaction? Mechanism Differences between Face-to-Face and Virtual Channels .MIS Quarterly, , 45 (2 ) ,719

Chen, L., Baird, A., and Rai, A. (2019. ) Mobile Health (mHealth) Channel Preference: An Integrated Perspective of Approach-Avoidance Beliefs and Regulatory Focus .Journal of the Association for Information Systems, , 20 (12 ) ,1743

Chen, L., J.J. Hsieh, P. A., Van de Vliert, E., and Huang, X. (2015. ) Cross-National Differences in Individual Knowledge-Seeking Patterns: A Climato-Economic Contextualization .European Journal of Information Systems , , 24 (3 ) ,314

Rai, A., Chen, L., Pye, J., and Baird, A. (2013. ) Understanding Determinants of Consumer Mobile Health Usage Intentions, Assimilation, and Channel Preferences .Journal of Medical Internet Research, , 15 (8 ) ,149

Additional Publications

Courses Taught



Contact Information

Academic - Cincinnati  Ohio,