Professional Summary
Janie is a first-year master's student in sociology, bringing over eight years of professional experience in the product design field. A 2017 DAAP graduate of Communication Design, she has a background in UX and interaction design and has spent the last four years as a Senior User Experience Researcher.
Her professional experience includes conducting mainly qualitative, with light quantitative research for industries such as financial services, IT services, food retail, transporation, and entertainment. She is driven by a deep curiosity about the human-technology relationship and is excited to use her master's program to cultivate a sociological lens. Her current focus is on expanding her research methodology and exploring research opportunities focused on social impact.
Education
Bachelor of Science in Design: University of Cincinnati, DAAP Cincinnati, Ohio, 05-01-2017 (Communication Design)
Research and Practice Interests
Digital Sociology
Gender
Sexuality
Sexual and Reproductive Health
Abortion
The blending of qualitative & quantitative research
Positions and Work Experience
02-01-2022 -To Present Senior User Experience Researcher, As a Senior User Experience Researcher at Punchcut, Janie leads end-to-end qualitative and quantitative research for diverse clients spanning financial services, IT, entertainment, and transportation. She specializes in crafting collaborative and immersive studies, utilizing design techniques to facilitate interactive sessions. Janie expertly manages the entire research lifecycle, from design and planning to execution, moderation, analysis, and reporting, ensuring continuous stakeholder engagement and delivering insights through both long-form and short-form studies., Punchcut, San Francisco, California
10-01-2021 -02-01-2022 Senior User Researcher, Assisting product design teams with conducting targeted user research via: 1) helping teams identify and clarify CX problems, 2) focus on the correct user set through research plan and screener creation, 3) assuring valid and actionable research is conducted through best practices, 4)moderating, organizing, and running research sessions, 5) thorough analysis of results. Also charged with leading the research operations team to formalize and educate teams on the practice., Kroger, Cincinnati, Ohio
10-01-2019 -10-01-2021 User Researcher, Kroger, Cincinnati, Ohio
03-01-2019 -10-01-2019 Associate UX Designer - Savings Focused, Charged with the user experience for the savings tools such as coupons and weekly ad on the Kroger website. Organized and lead design sprints with varied roles involved such as project management, development, representatives from merchandising, and other designers. Other duties included working with visual design and development through execution, collaboratively setting quarterly goals for our team to be measured against, and continuously documenting and organizing sprint and research outcomes. , Kroger, Cincinnati, Ohio
04-01-2017 -03-01-2019 UX/Product Designer, Lead research and exploration to bring a better experience to current and future users mainly through wireframing, interviewing, and testing. Worked to communicate ideas and create consistent experiences through all products. Strategized and scheduled current and future product plans, including: roadmap creation, oversight of design work, and communicating with development in order to meet consumer demand and future goals. , Homee, Cincinnati, Ohio