Denise L. White

Asst Professor - Educator

2925 Campus Green Drive

3456

LCB Opers, Bus Analy, and Infor Stytems - 0130

Education

Ph D, College of Business, University of Cincinnati Cincinnati, Ohio, 2010 (Department of Quantitaive Analysis and Operations Management)

Master"s Certification in Project Management, Steven"s Institute of Technology 1997

MBA, Northern Kentucky University (Awarded Outstanding MBA Student) 1995

BS, Wilmington College Ohio, 1987 (Computer Science and Mathematics)

Research and Practice Interests

Capacity/operations management in healthcare services Scheduling policies for workforce and facility allocation Simulation modeling and analysis

Publications

Published Abstracts

White, Denise Breakthrough Analytics: Using Advanced Analytics for Improvement .[Abstract]

White, Denise CCHMC Flow .[Abstract]

White, Denise;Froehle, Craig;Klassen, Ken Integrated Facility Allocation and Appointment Policies for Meeting Clinical Service Level Objectives .[Abstract]

Froehle, Craig;Magazine, Michael;White, Denise Outpatient Appointment Scheduling with Uncertainty and Variability in Patient Arrivals .[Abstract]

White, Denise;Magazine, Michael Outpatient Appointment Scheduling with Uncertainty in Patient Arrivals .[Abstract]

White, Denise Reducing Hospital Waste: Medication Delivery to Inpatient Units .[Abstract]

White, Denise;Platt, Michael Short Term Inpatient Bed Prediction .[Abstract]

Froehle, Craig;Magazine, Michael;Torabi, Elham;White, Denise;Kenneth;Tugba The FASStR Framework for Clinic Operations Performance Measurement .[Abstract]

Other Publications

White, Denise; Torabi, Elham; Froehle, Craig (11-2017. )Ice-Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid-Level Care Providers . Production and Operations Management

Hartley, David M; Giannini, Courtney M; Wilson, Stephanie; Frieder, Ophir; Margolis, Peter A; Kotogal, Uma R; White, Denise L; Connelly, Beverly L; Wheeler, Derek S; Tadesse, Dawit; Macaluso, Maurizio (2017. )Coughing, sneezing, and aching online: Twitter and the volume of influenza-like illness in a pediatric hospita . PLoS ONE

Lail, Jennifer; Schoettker, Pamela J; White, Denise L; Mehta, Bhavna; Kotagal, Uma R (03-01-2017. )Applying the Chronic Care Model to Improve Care and Outcomes at a Pediatric Medical Center .43 (3 ), The Joint Commission

King, Barry E; Leach, Alan; Platt, Michael; White, Denise L (2017. )Scheduling Surgical Operations and the Post-Anesthesia Care Unit Using Work Tours and Binary Programming .11 (1 ), AIMS International Journal of Management

West, Constance E.; Cobb, Patricia I.; White, Denise (08-2016. )Amblyopia treatment outcomes assessment using AAO"s IRIS-7 measure .20 (4 ), Journal of American Association for Pediatric Ophthalmology and Strabismus

Statile, A M; Schondelmeyer, A C; Thomson, J E; Brower, L H; Davis, B; Redel, J; Hausfeld, J; Tucker, K; White, Denise; White, C M (08-01-2016. )Improving Discharge Efficiency in Medically Complex Pediatric Patients. 138 (2 ), Pediatrics

White, C M; Statile, A M; White, Denise; Elkeeb, D; Tucker, K; Herzog, D; Warrick, S D; Warrick, D M; Hausfeld, J; Schondelmeyer, A; Schoettker, P J; Kiessling, P; Farrell, M; Kotagal, U; Ryckman, F C (05-01-2014. )Using quality improvement to optimise paediatric discharge efficiency. 23 (5 ), BMJ quality & safety

Froehle, Craig; White, Denise (2014. )Interruption and Forgetting in Knowledge-Intensive Service Environments .23 (4 ), Production and Operations Management

Magazine, Michael; Froehle, Craig; Torabi, Elham; White, Denise Outpatient Flow Performance Metrics .

Kirkendall, E S; Kloppenborg, E; Papp, J; White, Denise; Frese, C; Hacker, D; Schoettker, P J; Muething, S; Kotagal, U (11-01-2012. )Measuring adverse events and levels of harm in pediatric inpatients with the Global Trigger Tool. 130 (5 ), Pediatrics

White, Denise; Froehle, Craig; Klassen, Kenneth J (06-2011. )The Effect of Integrated Scheduling and Capacity Planning on Clinical Efficiency .20 (3 ), Production and Operations Management

Presentations

Invited Presentations

White, Denise L (05-04-2017. )Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. .Level:International

White, Denise L (11-03-2016. )Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. .Level:International

White, Denise L (04-2016. )Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. .Level:International

White, Denise L (11-18-2015. )Breakthrough Analytics: Utilizing Advanced Analytics for Improvement .Webinar: James M. Anderson Center for Health Systems Excellence, Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio. Other. .Level:International

White, Denise L (10-2015. )Unleashing Prediction in Healthcare .University of Alabama Business Analytics Symposium, University of Alabama, Tusculoosa, Alabama. Seminar. .Level:National

White, Denise L; Platt, Michael (05-2015. )Predictive Analytics: What are the possibilities in healthcare? .University of Cincinnati Analytics Summit, University of Cincinnati, Cincinnati, Ohio. Conference. .Level:Regional

White, Denise L (01-14-2015. )Data Analytics: A Game Changer .Webinar: James M. Anderson Center for Health Systems Excellence, Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio. Other. .Level:International

Honors and Awards

2016 Nominated for "Dolly" Cohen Award for Excellence in Teaching Student nomination in recognition of teaching activities in BANA7015. Unable to move forward in the process due to missed requirements for years of employement

2008 Cincinnati Innovations in Healthcare Delivery 2006 - 2008

2008 Graduate Assistant Excellence in Teaching Award

2007 Turner Scholar - Breakfast of Champions, Faculty Award Recipient

2006 Omega Rho Honor Society 2006 - Present Type:Scholarship/Research

2005 Merit-Based Assistantship 2005 - Present

2005 SEI Level 3 Team Award

1995 Outstanding MBA Student

1986 NCR Computer Scholarsihp

1983 Ohio Board of Regents Scholarship 1983 - 1987

1983 President"s Scholarship 1983 - 1987

Service

Second Year Experience (Participate on a team that is looking to enhance the second year experience of students in LCB. )Attendee, Meeting Type:Departmental Service Level:Department 08-01-2018

Omega Rho Faculty Sponsor (Act as the faculty liason for students interested in being in the Omega Rho Honor Society. )Committee Chair Type:Departmental Service Level:Department 01-01-2018

Academic Director - Business Analytics (Responsible for coaching and advising students interested in pursuing a major or minor in Business Analytics. Responsibilities include recruitment and education about Business Analytics as well. )Faculty Advisor Type:Departmental Service Level:Department 08-15-2017

Hackathon for Hunger (Represent the department in preparing to hold a city-wide hackathon that involves multiple local universities. )Committee Member Type:Departmental Service Level:Department 07-2017 -05-2018

Business Analytics Degree (Work with a small group of faculty within the department to develop a proposal to add a new BS in Business Analytics to the college. )Committee Member Type:Departmental Service Level:Department 09-01-2016 -12-31-2016

Track Chair for Analytics Summit (Track Chair for University of Cincinnati Analytics Summit. Designed plan for healthcare track at that conference and solicited volunteers to present work from Mayo, Children’s Hospital of Cincinnati, and Cincinnati Children’s Hospital )Track Chair for this annual event Type:Departmental Service Level:Department 04-2016 -05-2016

Second Year Experience Team (Participate on a team that is looking to enhance the second year experience of students in LCB. )Attendee, Meeting Type:University/College Service Level:University 08-01-2018

Business Analytics Club Advisor (Act as the faculty advisor to the new Business Analytics Club in LCB )Faculty Advisor Type:University/College Service Level:University 02-01-2018

UPT (Serve on the Undergraduate Programming Team to help guide the direction of the undergraduate programs in the college. )Attendee, Meeting Type:University/College Service Level:University 08-01-2017

Honors Curriculum Team (As a professor teaching an honors section, I participate in the improvement and planning of activities to enrich the honors programs in the college. I also participate on a sub-team related to space utilization. )Attendee, Meeting Type:University/College Service Level:University 05-01-2017

DataFest Advisor (Organize and advise a group of students from the College participating in a Big Data competition held at Miami University )Faculty Advisor Type:University/College Service Level:University 03-01-2018 -04-09-2018

DataFest Advisor (Organize and advise a group of students from the College participating in a Big Data competition held at Miami University )Faculty Advisor Type:University/College Service Level:University 03-01-2017 -04-09-2017

College of Business Graduate Student Government President Type:University/College Service Level:University 2007 -2008

College of Business Graduate Student Government Treasurer Type:University/College Service Level:University 2006 -2007

POMS - Healthcare Operations Track Co-Chairperson Type:Prof. Org. Level:Service to Professional Associations 2008 -2008

Professional Affiliation

Speaker INFORMS, Washipton DC

Speaker Innovations in Healthcare Delivery Conference, Cincinnati, Ohio

Speaker Production and Operations Management Society, La Jolla, California

05-2018: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts

11-2017: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts

05-2017: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts

04-2017: Speaker INFORMS Conference on Business Analytics and Operations Research, Las Vegas, Nevada

11-2016: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts

04-2016: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting. Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts

11-18-2015: Speaker Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio

10-2015: Speaker Unleashing Prediction in Healthcare University of Alabama Business Analytics Symposium, Tusculoosa, Alabama

05-2015: Speaker Predictive Analytics: What are the Possibilities? University of Cincinnati Analytics Summit, Cincinnati, Ohio

02-2015: Speaker Analysis and Prediction of Critical Care Bed Demand Healthcare Systems Process Improvement Conference, Orlando, Florida

01-2015: Speaker Data Analytics: A Game Changer Webinar Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio

11-2014: Speaker Practicing OR/OM in Healthcare Providers: Using Analytics to Improve Quality at Cincinnati Children"s Hospital INFORMS, San Fransisco, California

10-2014: Speaker Comparing Alternative Workflow Modes of Mid-Level Care Providers INFORMS, Minneapolis, Minnesota

09-2014: Speaker Panel Discussion: Analytics Success University of Alabama Business Analytics Symposium, Tusculoosa, Alabama

05-2014: Speaker Smoothing Specialty Unit Bed Utilization through Surgical Scheduling POMS, Atlanta, Georgia

04-2012: Speaker Optimizing Resource Utilization from Provider Cancellations POMS, Chicago, Illinois

04-2012: Speaker Optimal Deployment of Non-Physician Care Providers in Outpatient Clinics POMS, Chicago, Illinois

08-2011: Speaker Flow Management in the Multi-Provider Outpatient Clinic Environment Mayo Clinic Conference on Systems Engineering & Operations Research, Rochester, Minnesota

04-2011: Speaker Scheduling Capacity in Outpatient Clinics with Satellite Facilities POMS, Reno, Nevada

2007: Member Production and Operations Management Society,

2006: Member Institute for Operations Research and Management Science,

Courses Taught

BUS. ANALYTICS I

BUS. ANALYTICS I

HEALTHCARE MGT OPS

BUS. ANALYTICS I

DATA ANALYSIS

ADV HEALTHCARE DATA ANALYTICS

BUS ANALYTICS II

HEALTHCARE MGT OPS

OPS

BUS.ANALYTICSI

BUS.ANALYTICSI

BUS.ANALYTICSII

HEALTHCAREMGTOPS

BUS ANALYTICS I

DATA ANALYSIS

ADV HEALTHCARE DATA ANALYTICS

BUS. ANALYTICS I

HEALTHCARE MGT OPS

IND STUDY IN BANA

OPS

BUS. ANALYTICS I

BUS. ANALYTICS I

HEALTHCARE MGT OPS

SERVICES MANAGEMENT

Advanced Health Care Data Analytics, Business Intelligence and Reporting

Healthcare Management & Operations

Healthcare Management & Operations

HEALTHCARE MGT OPS

Healthcare Operations Management

Business Stat II

Service Sector Operations

Ops Plan and Sched

Simulation Modeling

Simulation Modeling

Business Stat II

Business Stat II