Education
Ph D: College of Business, University of Cincinnati Cincinnati, Ohio, 2010 (Department of Quantitaive Analysis and Operations Management)
Master"s Certification in Project Management: Steven"s Institute of Technology 1997
MBA: Northern Kentucky University (Awarded Outstanding MBA Student) 1995
BS: Wilmington College Ohio, 1987 (Computer Science and Mathematics)
Research and Practice Interests
Capacity/operations management in healthcare services Scheduling policies for workforce and facility allocation Simulation modeling and analysis
Publications
Published Abstracts
White, Denise Breakthrough Analytics: Using Advanced Analytics for Improvement .[Abstract]
White, Denise CCHMC Flow .[Abstract]
White, Denise;Froehle, Craig;Klassen, Ken Integrated Facility Allocation and Appointment Policies for Meeting Clinical Service Level Objectives .[Abstract]
Froehle, Craig;Magazine, Michael;White, Denise Outpatient Appointment Scheduling with Uncertainty and Variability in Patient Arrivals .[Abstract]
White, Denise;Magazine, Michael Outpatient Appointment Scheduling with Uncertainty in Patient Arrivals .[Abstract]
White, Denise Reducing Hospital Waste: Medication Delivery to Inpatient Units .[Abstract]
White, Denise;Platt, Michael Short Term Inpatient Bed Prediction .[Abstract]
Froehle, Craig;Magazine, Michael;Torabi, Elham;White, Denise;Kenneth;Tugba The FASStR Framework for Clinic Operations Performance Measurement .[Abstract]
Other Publications
White, Denise; Torabi, Elham; Froehle, Craig (11-2017. ) Ice-Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid-Level Care Providers . Production and Operations Management
Hartley, David M; Giannini, Courtney M; Wilson, Stephanie; Frieder, Ophir; Margolis, Peter A; Kotogal, Uma R; White, Denise L; Connelly, Beverly L; Wheeler, Derek S; Tadesse, Dawit; Macaluso, Maurizio (2017. ) Coughing, sneezing, and aching online: Twitter and the volume of influenza-like illness in a pediatric hospita . PLoS ONE
Lail, Jennifer; Schoettker, Pamela J; White, Denise L; Mehta, Bhavna; Kotagal, Uma R (03-01-2017. ) Applying the Chronic Care Model to Improve Care and Outcomes at a Pediatric Medical Center .43 (3 ) , The Joint Commission
King, Barry E; Leach, Alan; Platt, Michael; White, Denise L (2017. ) Scheduling Surgical Operations and the Post-Anesthesia Care Unit Using Work Tours and Binary Programming .11 (1 ) , AIMS International Journal of Management
West, Constance E.; Cobb, Patricia I.; White, Denise (08-2016. ) Amblyopia treatment outcomes assessment using AAO"s IRIS-7 measure .20 (4 ) , Journal of American Association for Pediatric Ophthalmology and Strabismus
Statile, A M; Schondelmeyer, A C; Thomson, J E; Brower, L H; Davis, B; Redel, J; Hausfeld, J; Tucker, K; White, Denise; White, C M (08-01-2016. ) Improving Discharge Efficiency in Medically Complex Pediatric Patients. 138 (2 ) , Pediatrics
White, C M; Statile, A M; White, Denise; Elkeeb, D; Tucker, K; Herzog, D; Warrick, S D; Warrick, D M; Hausfeld, J; Schondelmeyer, A; Schoettker, P J; Kiessling, P; Farrell, M; Kotagal, U; Ryckman, F C (05-01-2014. ) Using quality improvement to optimise paediatric discharge efficiency. 23 (5 ) , BMJ quality & safety
Froehle, Craig; White, Denise (2014. ) Interruption and Forgetting in Knowledge-Intensive Service Environments .23 (4 ) , Production and Operations Management
Magazine, Michael; Froehle, Craig; Torabi, Elham; White, Denise Outpatient Flow Performance Metrics .
Kirkendall, E S; Kloppenborg, E; Papp, J; White, Denise; Frese, C; Hacker, D; Schoettker, P J; Muething, S; Kotagal, U (11-01-2012. ) Measuring adverse events and levels of harm in pediatric inpatients with the Global Trigger Tool. 130 (5 ) , Pediatrics
White, Denise; Froehle, Craig; Klassen, Kenneth J (06-2011. ) The Effect of Integrated Scheduling and Capacity Planning on Clinical Efficiency .20 (3 ) , Production and Operations Management
Presentations
Invited Presentations
White, Denise L (05-04-2017. ) Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. . Level:International
White, Denise L (11-03-2016. ) Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. . Level:International
White, Denise L (04-2016. ) Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting .Hospital Flow Professional Development Program, Institute for Healthcare Improvement, Cambridge, Massachusetts. Workshop. . Level:International
White, Denise L (11-18-2015. ) Breakthrough Analytics: Utilizing Advanced Analytics for Improvement .Webinar: James M. Anderson Center for Health Systems Excellence, Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio. Other. . Level:International
White, Denise L (10-2015. ) Unleashing Prediction in Healthcare .University of Alabama Business Analytics Symposium, University of Alabama, Tusculoosa, Alabama. Seminar. . Level:National
White, Denise L; Platt, Michael (05-2015. ) Predictive Analytics: What are the possibilities in healthcare? .University of Cincinnati Analytics Summit, University of Cincinnati, Cincinnati, Ohio. Conference. . Level:Regional
White, Denise L (01-14-2015. ) Data Analytics: A Game Changer .Webinar: James M. Anderson Center for Health Systems Excellence, Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio. Other. . Level:International
Honors and Awards
2016 Nominated for "Dolly" Cohen Award for Excellence in Teaching Student nomination in recognition of teaching activities in BANA7015. Unable to move forward in the process due to missed requirements for years of employement
2008 Cincinnati Innovations in Healthcare Delivery 2006 - 2008
2008 Graduate Assistant Excellence in Teaching Award
2007 Turner Scholar - Breakfast of Champions, Faculty Award Recipient
2006 Omega Rho Honor Society 2006 - Present Type:Scholarship/Research
2005 Merit-Based Assistantship 2005 - Present
2005 SEI Level 3 Team Award
1995 Outstanding MBA Student
1986 NCR Computer Scholarsihp
1983 Ohio Board of Regents Scholarship 1983 - 1987
1983 President"s Scholarship 1983 - 1987
Service
Second Year Experience (Participate on a team that is looking to enhance the second year experience of students in LCB. ) Attendee, Meeting Type:Departmental Service Level:Department 08-01-2018
Omega Rho Faculty Sponsor (Act as the faculty liason for students interested in being in the Omega Rho Honor Society. ) Committee Chair Type:Departmental Service Level:Department 01-01-2018
Academic Director - Business Analytics (Responsible for coaching and advising students interested in pursuing a major or minor in Business Analytics. Responsibilities include recruitment and education about Business Analytics as well. ) Faculty Advisor Type:Departmental Service Level:Department 08-15-2017
Hackathon for Hunger (Represent the department in preparing to hold a city-wide hackathon that involves multiple local universities. ) Committee Member Type:Departmental Service Level:Department 07-2017 -05-2018
Business Analytics Degree (Work with a small group of faculty within the department to develop a proposal to add a new BS in Business Analytics to the college. ) Committee Member Type:Departmental Service Level:Department 09-01-2016 -12-31-2016
Track Chair for Analytics Summit (Track Chair for University of Cincinnati Analytics Summit. Designed plan for healthcare track at that conference and solicited volunteers to present work from Mayo, Children’s Hospital of Cincinnati, and Cincinnati Children’s Hospital ) Track Chair for this annual event Type:Departmental Service Level:Department 04-2016 -05-2016
Second Year Experience Team (Participate on a team that is looking to enhance the second year experience of students in LCB. ) Attendee, Meeting Type:University/College Service Level:University 08-01-2018
Business Analytics Club Advisor (Act as the faculty advisor to the new Business Analytics Club in LCB ) Faculty Advisor Type:University/College Service Level:University 02-01-2018
UPT (Serve on the Undergraduate Programming Team to help guide the direction of the undergraduate programs in the college. ) Attendee, Meeting Type:University/College Service Level:University 08-01-2017
Honors Curriculum Team (As a professor teaching an honors section, I participate in the improvement and planning of activities to enrich the honors programs in the college. I also participate on a sub-team related to space utilization. ) Attendee, Meeting Type:University/College Service Level:University 05-01-2017
DataFest Advisor (Organize and advise a group of students from the College participating in a Big Data competition held at Miami University ) Faculty Advisor Type:University/College Service Level:University 03-01-2018 -04-09-2018
DataFest Advisor (Organize and advise a group of students from the College participating in a Big Data competition held at Miami University ) Faculty Advisor Type:University/College Service Level:University 03-01-2017 -04-09-2017
College of Business Graduate Student Government President Type:University/College Service Level:University 2007 -2008
College of Business Graduate Student Government Treasurer Type:University/College Service Level:University 2006 -2007
POMS - Healthcare Operations Track Co-Chairperson Type:Prof. Org. Level:Service to Professional Associations 2008 -2008
Professional Affiliation
Speaker INFORMS, Washipton DC
Speaker Innovations in Healthcare Delivery Conference, Cincinnati, Ohio
Speaker Production and Operations Management Society, La Jolla, California
05-2018: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts
11-2017: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts
05-2017: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts
04-2017: Speaker INFORMS Conference on Business Analytics and Operations Research, Las Vegas, Nevada
11-2016: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts
04-2016: Speaker Matching Capacity and Demand: Using Advanced Analytics for Improvement and Forecasting. Institute for Healthcare Improvement, Hospital Flow Professional Development Program, Cambridge, Massachusetts
11-18-2015: Speaker Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio
10-2015: Speaker Unleashing Prediction in Healthcare University of Alabama Business Analytics Symposium, Tusculoosa, Alabama
05-2015: Speaker Predictive Analytics: What are the Possibilities? University of Cincinnati Analytics Summit, Cincinnati, Ohio
02-2015: Speaker Analysis and Prediction of Critical Care Bed Demand Healthcare Systems Process Improvement Conference, Orlando, Florida
01-2015: Speaker Data Analytics: A Game Changer Webinar Cincinnati Children"s Hospital Medical Center, Cincinnati, Ohio
11-2014: Speaker Practicing OR/OM in Healthcare Providers: Using Analytics to Improve Quality at Cincinnati Children"s Hospital INFORMS, San Fransisco, California
10-2014: Speaker Comparing Alternative Workflow Modes of Mid-Level Care Providers INFORMS, Minneapolis, Minnesota
09-2014: Speaker Panel Discussion: Analytics Success University of Alabama Business Analytics Symposium, Tusculoosa, Alabama
05-2014: Speaker Smoothing Specialty Unit Bed Utilization through Surgical Scheduling POMS, Atlanta, Georgia
04-2012: Speaker Optimizing Resource Utilization from Provider Cancellations POMS, Chicago, Illinois
04-2012: Speaker Optimal Deployment of Non-Physician Care Providers in Outpatient Clinics POMS, Chicago, Illinois
08-2011: Speaker Flow Management in the Multi-Provider Outpatient Clinic Environment Mayo Clinic Conference on Systems Engineering & Operations Research, Rochester, Minnesota
04-2011: Speaker Scheduling Capacity in Outpatient Clinics with Satellite Facilities POMS, Reno, Nevada
2007: Member Production and Operations Management Society,
2006: Member Institute for Operations Research and Management Science,
Courses Taught
BUS. ANALYTICS I
BUS. ANALYTICS I
HEALTHCARE MGT OPS
BUS. ANALYTICS I
DATA ANALYSIS
ADV HEALTHCARE DATA ANALYTICS
BUS ANALYTICS II
HEALTHCARE MGT OPS
OPS
BUS.ANALYTICSI
BUS.ANALYTICSI
BUS.ANALYTICSII
HEALTHCAREMGTOPS
BUS ANALYTICS I
DATA ANALYSIS
ADV HEALTHCARE DATA ANALYTICS
BUS. ANALYTICS I
HEALTHCARE MGT OPS
IND STUDY IN BANA
OPS
BUS. ANALYTICS I
BUS. ANALYTICS I
HEALTHCARE MGT OPS
SERVICES MANAGEMENT
Advanced Health Care Data Analytics, Business Intelligence and Reporting
Healthcare Management & Operations
Healthcare Management & Operations
HEALTHCARE MGT OPS
Healthcare Operations Management
Business Stat II
Service Sector Operations
Ops Plan and Sched
Simulation Modeling
Simulation Modeling
Business Stat II
Business Stat II